Privacy Policy

Last Updated: January 25, 2024

About this Privacy Policy

Letrasite knows you care about how your personal information is used and shared, and we take your privacy seriously. This Privacy Policy outlines how we collect, use, and share your personally identifiable information ("Personal Information") through our website ( and our services. Please read it carefully.

Remember that your use of Letrasite is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.

What does this Privacy Policy cover?

This Privacy Policy details how we collect, receive, use, store, share, transfer and process your Personal Information. It also describes the choices you have regarding the use of your Personal Information, as well as your rights and how you execute these rights.

This Privacy Policy only applies to the processing of your Personal Information by Letrasite as a data controller, meaning where we process your Personal Information for our purposes.

Will Letrasite ever change this Privacy Policy?

We’re constantly trying to improve our services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on our site, by sending you an email, and/or by some other means.

Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of Letrasite, and you are still responsible for reading and understanding them.

What Information does Letrasite collect?

We collect and process Personal Information about you when you interact with us and our services, as well as when you subscribe to any of our paid or unpaid services. This may include:

  • –your email address;

  • –information related to the browser or device you use to access our website (including your IP address);

  • –any information we collect online from you and maintain in association with your account, such as your username and password;

  • –any other information you provide us when communicating with us.

How does Letrasite use your Personal Information?

We process this Personal Information for the following purposes:

  • –To establish and fulfill a contract with you, for example when you subscribe to a subscription Service. This may include verifying your identity, taking payments, communicating with you, providing customer service;

  • – As required by Letrasite to enable our business and pursue our legitimate interests. In particular we use your Personal Information for the following purposes:
    • •to provide services you have requested, and respond to any communications, comments or complaints you send us;

    • – to monitor the use of our services and to help us monitor, improve and protect our services, content and website;

    • • allow you to create, maintain, customize and secure your account with us;

    • •to personalize our services for you;

    • •to monitor any user accounts to prevent, investigate and/or report fraud, misrepresentation, terrorism, security incidents or crime in accordance with applicable law;

    • •to invite you to take part in surveys or market research;

    • •to facilitate contact syncing between users who opt in to our app’s contact syncing functionality;

    • •Where our use of Personal Information is made pursuant to a balancing of our legitimate interests with your privacy interest, we will provide more information about our balancing analysis and process on request.

  • –Compliance with applicable laws and protection of Letrasite’s legitimate business interests and legal rights, including but not limited to use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).

  • –In addition, we will send you, based on your consent (if required), direct marketing communication in relation to our relevant services, or other services provided by us, our affiliates and carefully selected partners. You can withdraw your consent at any time ("opt out"); In case of electronic direct marketing you can opt out by following the instructions in the communication.

  • In certain cases, we may also share some Personal Information with third parties, but only as described in this Privacy Policy.

How will Letrasite share the Personal Information it receives?

We may share your Personal Information with third parties as described below:

  • –Affiliates: We may disclose your Personal Information to our subsidiaries and/or corporate affiliates for the purposes as described above.

  • –Publishers: when you subscribe to a Publisher’s newsletter, we provide them the information necessary (including your name and email address) to provide you their newsletter(s). Please note that Publishers control their own newsletters; accordingly, when you interact with a Publisher’s newsletter in a way that requires your personal information, including when commenting on a newsletter that you have not subscribed to, that personal information is provided directly to the Publisher.

  • –Our Service Providers: We share your Personal Information with third party service providers that provide services on our behalf; for example, we use Stripe (a third party payment provider) to receive and process your credit card transactions for us. Such third parties further include, but are not limited to, providers of: website hosting; maintenance services; email services; security services; content delivery networks; customer support operations and software services; traffic and usage analytics services; and cloud storage and computing services.

  • –Other users: If your user profile allows it, you may choose to populate certain user profile information, including, without limitation, your name, subscriptions, publications, location, and any image content. Any user profile information uploaded may be displayed to other users to facilitate user interaction within the services (including when you post comments or upload images or videos through the services). Your account privacy settings may allow you to limit the other users who can see the Personal Information in your user profile and/or what information in your user profile is visible to others. Your username and user profile may also be displayed to other users when you interact with a newsletter post, for instance, by “liking” the post or leaving a comment. You may have the option to allow Letrasite to share information on what you’ve read or are reading on Letrasite with the public, or with other accounts socially connected to your own, such as your social media followers. If you opt into contact syncing through our app, your profile information will be shared with any user who has (i) also opted into contact syncing, and who (ii) identified you as a contact.

  • –Prospective sellers or buyers: We may share and/or transfer customer information in connection with the sale or merger of our business or assets (subject to local laws). Also, if we go out of business, enter bankruptcy, or go through some other change of control.

  • –Government authorities and/or law enforcement officials: If required for the purposes as described in this Privacy Policy, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws we may share Personal Information with competent regulatory, prosecuting, tax or governmental authorities, courts or other tribunals in any jurisdiction or markets, domestic or foreign.

In certain cases, we may anonymize your Personal Information in such a way that you can no longer be identified as an individual, and we reserve the right to use and share such anonymized information to trusted partners not specified here. However, we never disclose aggregated or de-identified information in a manner that could identify you as an individual.

Is Personal Information about you secure?

Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, failure of the services, or other factors may compromise the security of user information at any time.

What are your rights?

Depending on applicable local laws, you may be entitled to ask Letrasite for a copy of your Personal Information, to correct it, erase or restrict its processing, or to ask us to transfer some of this information to other organizations. You may also have rights to object to some processing activities or to request restriction of some processing activities. Where we have asked for your consent to process your Personal Information, you may also have the right to withdraw this consent. These rights may be limited in some situations or in accordance with applicable law – for example, we cannot delete your Personal Information when we can demonstrate that we have a legal obligation to retain it. In some instances, this may mean that we are able to retain data even if you withdraw your consent or you delete your account.

Where we require Personal Information to comply with legal or contractual obligations, then provision of such information is mandatory: if such information is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, provision of requested personal data is optional. Please note we will always inform you where the provision of your Personal Information is mandatory or optional.

We hope that we can satisfy any queries you may have about the way we process your Personal Information. If you have any concerns about how we process your Personal Information, or would like to opt out of marketing, you can get in touch at

How long will Letrasite retain your data?

We retain information about you only for as long as reasonably necessary to fulfill the purposes for which it was collected. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.


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Disabling and opting-out of cookies

Letrasite is rolling out a detailed cookie management system for users in select jurisdictions that can be used to disable all cookies except for necessary cookies. If you do not see this system, please note that current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for "cookies" under your web browser's “Help menu” for more information on cookie management features available to you. You can enable or disable cookies by modifying the settings in your browser. You can also find out how to do this, and find more information on cookies at However, if you choose to disable cookies in your browser, you may be unable to complete certain activities on our websites or to correctly access certain parts of it. If you would like more information about interest-based advertising, including how to opt-out of these cookies, please visit

Information Collected From Other Websites and Do Not Track Policy

Through cookies we place on your browser or device, we may collect information about your online activity after you leave our website. Just like any other usage information we collect, this information allows us to improve the services and customize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the services and after you leave our services.